![]() Take your cash, card, and receipt so you will know how much you have left in your account.Ĭheck the receipt to make sure the amount of cash you received is printed on the receipt.Īlso, never let anyone see you enter your PIN while you are at the ATM.Start by putting your EBT card in the machine.Next, follow the directions on the ATM.First, be sure to choose an ATM in a place where you feel safe.If you are receiving cash assistance benefits, your EBT card can be used at an ATM to get cash. How to Use Your New York EBT Card at an ATM You can also request a replacement card at most Social Services Offices and NYC SNAP Centers. You may also enter the amount yourself.Īlways check your receipt to make sure that the amount on the EBT purchase is the same as the grocery receipt.Īlso, if your card cannot be swiped because it is damaged, contact EBT Customer Service (1-88) and report the card as damaged.Ī replacement card will be mailed to you. The cashier or the machine will provide you with the purchase amount.Follow the directions on the machine to enter your PIN.At check-out, your card is swiped through the machine by you or the store cashier.Check with the store before shopping.įollow these steps to use your EBT card at a store: If you do not see the Quest® logo, your EBT card may still be accepted. Most will display “EBT Cards Accepted Here” signs. Your New York EBT card can be used at most food stores, including: ![]() Here’s the phone number to call: New York P-EBT Customer Service Number: 1-88.Īlso, you can check the balance on your New York P-EBT card through your last transaction receipt.Īdditionally, once you have set up a PIN to access your P-EBT food benefits, you can check your P-EBT card balance by visiting How to Use Your New York EBT Card at the Store You can check your New York P-EBT Card balance by calling the Customer Service number on the back of your card. There are three ways to check your P-EBT Balance – Over the phone, via your last transaction receipt, and online. How to Check the Balance on your New York EBT Card A separate EBT card will be provided for you to share with the Authorized Representative you have selected.
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